Terms and conditions

1. Introduction

This page, together with our Privacy Policy and the Website Terms of Use tells you information about us and the legal terms and conditions (the "Terms") on which we make available to you our online ticket-selling solution (the "Service").

Please read these Terms carefully and make sure that you understand them before signing up for the Service.

2. Information about us

eventsmatic.com is a site operated by eventsmatic, which is the trading name of Weberr Pvt Ltd ("we", “our”, “us”). We are registered in the 270 Marin Blvd, Apartment 6R, Jersey City, NJ 07302, USA.

You can contact us by emailing hello@eventsmatic.com

3. Our contract with you

You agree to these Terms and you enter into a binding contract with us when you sign up for a Eventsmatic account by clicking “Sign Up” or similar buttons on our website or download any of our apps. If you do not agree to any portion of these Terms of Service, please do not use or access the Service.

We may amend these Terms from time to time. You should check the website (www.eventsmatic.com/terms-and-conditions) from time to time to review the then current Terms, as they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms: (a) located on particular pages at the website; or (b) notified to you, from time to time.

4. Intellectual property rights

Our Service is web-based and allows registration for an account to access our online platform to sell and manage event tickets online. You may register for an account only if you are the event organizer or an authorized ticket seller (and have the event organizers expressed written permission for all the events you are selling tickets for) (“Event Organizer”)

We will not be liable for:

  • Loss of profits, sales, business or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

Access to the Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Your access to the Service may also be suspended, or your account may be canceled at any point, at our discretion, including (but not limited to) if we suspect that you are using the Service for fraudulent or criminal purposes, if we are advised to by law enforcement agencies or if you have failed to pay the service fee

5. Your account

On sign up, you are immediately able to set up your event, create tickets for your event, and subject to having set up an account with a Payment Processor, sell tickets for your event.

You must be 18 to set up an account.

You can add Credits or make changes to your account by following the functionality available in your account dashboard. You may close your account at any point in time: 72 hours notice is required to close your account. You should make sure that you have taken a copy of any of Your Content that you wish to retain before the closure of your account is effective by using the export functionality in your account dashboard. Your Content will be deleted after the closure of your account.

You can close your account at any time by emailing our customer support team at support@eventsmatic.com from the email address of the account owner.

We will not refund any fees already paid for the Service or for any Credits you may have at the time of closure.

6. Payment Processors

Our Service allows you to take payments for your event from Ticket Buyers online using payment processors with whom we have partnered: Stripe Payments Europe, Ltd and PayPal Pte. Ltd (“Payment Processors”).

Your use of the payment service requires you to set up an account with the Payment Processor you wish to use which will be subject to the Payment Processor’s own terms and conditions and privacy policy. You will have a direct relationship with the Payment Processor and will be required to read and accept their terms and conditions before taking payments from Ticket Buyers via the payment services offered through our Service.

In carrying out certain functions, the Payment Processor acts as a data processor to both you and us but in other respects it acts as controller. Payment Processor activities carried out as controller are carried out in accordance with the Payment Processor’s own privacy policy.

7. Our fees

Event Organisers have the option to pre pay for Activities upfront by purchasing credits (“Credits”). Each Activity will use up one Credit. The price of Credits is specified on our website. Otherwise, fees are charged at the point of sale via the Payment Processor you are using for ticket sales (“Pay as you go”), though in some circumstances they may accumulate and be charged periodically. Each Activity will incur a Pay as you go fee as specified on our website.

On creating your account, we will give you five free Credits (you will still incur fees to the Payment Processor if you use their payment service).